Privacy Policy
Tap and Call — FlairTags for pets, people, and property
Last updated: April 2026
At Tap and Call, operated by Maker Gully LLC, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard data necessary to operate the Tap and Call mobile apps for iOS and Android and related services for individual owners who use FlairTags with pets, people, and property.
Supplemental tool: FlairTags and Tap and Call are a supplemental tool only — not a replacement for 911 or emergency services.
1. Information We Collect
To provide and operate the Tap and Call platform effectively, we collect and store the following types of information:
- Account and Profile Information: Information you provide when you create and manage your account
- Entity Information: Names and details for Pet, Person, or Property entities you create in the app
- Location and Placement Data: Where you attach or assign FlairTags (for example, on a collar, item, or placement you define)
- Alerts and Requests: Information submitted when someone taps your FlairTag, including request or alert type, context, and timestamp
- User Accounts: Names, roles, permissions, and authentication information for you and any family members or delegates you authorize
- Operational Data: Data needed to run the service, such as timestamps and notification delivery
- FlairTag Information: Identifiers that link physical FlairTags to your entities and placements
- Order Information: When you purchase FlairTags — order details including name, email, shipping address, and payment information processed by our payment partners
2. Why We Collect This Information
We collect this information solely for the purpose of operating the Tap and Call platform and providing our services. This includes:
- Delivering alerts and routing requests to you and people you authorize
- Managing accounts and access permissions, including custom roles and delegate access you set up
- Maintaining placement and FlairTag configuration so taps reach the right destination
- Processing FlairTag orders and shipping
- Ensuring platform security and preventing unauthorized access
3. Data Ownership and Access
Your data belongs to you. All information collected through the Tap and Call platform is owned by you as the account holder. We do not share, sell, or distribute your data to third parties, except as necessary to provide our services or as required by law.
Access to your data is restricted to authorized users only. Only you, family members or caregivers you authorize, and delegates you invite have access to your entity and alert data — according to the permissions you set.
We maintain strict access controls to ensure that your information remains confidential and secure.
4. Data Storage and Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission
- Secure authentication and access controls
- Regular security audits and updates
- Secure cloud storage infrastructure
While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
5. Data Retention
We retain your data for as long as necessary to provide our services and as required by law. If you choose to close your account, you may request deletion of your data, subject to any legal obligations we may have to retain certain information.
6. Third-Party Services
The Tap and Call platform may integrate with third-party services necessary for platform operation:
- Cloud Hosting Providers: For secure data storage and platform infrastructure
- Payment Processors: For processing FlairTag purchases. Payment information is handled securely by our payment processor and is not stored on our servers.
- Authentication Services: For secure user authentication and account management
These service providers are contractually obligated to maintain the confidentiality and security of your data and are not permitted to use your information for any purpose other than providing services to us.
7. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We will only disclose the minimum amount of information necessary to comply with such requests.
8. Your Rights
As the owner of your account data, you have the right to:
- Access your data at any time through the platform
- Correct or update inaccurate information
- Request deletion of your data (subject to legal requirements)
- Export your data in a standard format
- Control access permissions for family members, caregivers, and delegates you authorize
- Delete your account and all associated data at any time
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:
Summary: We collect only the information necessary to operate the Tap and Call platform. Your data belongs to you and is not shared with third parties except as needed to provide our services or as required by law. We are committed to protecting your privacy and maintaining the security of your information.